🚚 Shipping Policy

📦 Order Processing

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day. You will receive a confirmation email once your order has been shipped.

🚀 Shipping Methods & Delivery Times

Shipping Method	Estimated Delivery	Notes
Standard Shipping	2–14 business days	Tracked delivery within Belgium & EU
Express Shipping	1–3 business days	Priority shipping with tracking
International Shipping	3–21 business days	Delivery times may vary by country

⚠️ Delivery times are estimates and may be affected by carrier delays, customs clearance, or other unforeseen circumstances.

💶 Shipping Costs

Shipping costs are calculated at checkout based on weight, size, and destination.

🎁 Free shipping may be available for orders over a certain amount (as specified on our website).

🔍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can track your shipment using the carrier's tracking system.

🌍 Customs, Duties & Taxes

❌ For international orders, any customs duties, import taxes, or fees are the responsibility of the customer. Exclusive-Hobbyshop is not responsible for delays caused by customs clearance.

🚫 Shipping Restrictions

We currently ship to all European countries and selected international destinations. Some items may be restricted due to size, weight, or local regulations.

📦 Lost or Damaged Packages

⚠️ If your package is lost or arrives damaged, please contact us immediately at info@exclusive-hobbyshop.be. Claims must be submitted within 7 days of delivery.

🔄 Changes to Shipping Policy

Exclusive-Hobbyshop reserves the right to update this Shipping Policy at any time. Continued use of our services constitutes acceptance of those changes.

📬 Contact

Exclusive-Hobbyshop
📧 info@exclusive-hobbyshop.be
📍 Dreefweg 24, 1820 Steenokkerzeel, Belgium
📞 +32 (0)472 30 49 77